Frequently Asked Questions
Everything you need to know about shopping with MY NANDU.
How long does shipping take for my order?
Standard shipping typically takes 5-7 business days within the continental United States. International orders may take 10-15 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and have all original tags attached. Exchanges are subject to inventory availability.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
What payment methods do you accept?
MY NANDU accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are the colors of the products accurate on screen?
We strive to display our garment colors as accurately as possible. However, please note that actual colors may vary slightly due to different monitor settings and lighting conditions.
How can I track my package once it has shipped?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to follow your package's journey in real-time.